Workforce Management System
key details
| Status | active |
|---|---|
| Category (CPV) | 48000000 |
| Region | East of England |
| Deadline | 8 Apr 2019 |
| Contract start | 10 Apr 2019 |
| Contract end | 26 Apr 2019 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-863e0e31-30ae-4fd2-b832-8daff2d18012 |
description
Essex County Council is looking to implement a Workforce Management system across its Customer Services function, notably its Contact Centre, Libraries and Registration services. Further options are being considered to include Business Services, Schools Administration and Coroners.
We are asking the market for information on what they currently provide to their customers with respect Workforce Management systems.
A short questionnaire is available from andrew.beaver@essex.gov.uk and response should be submitted no later than 5 pm on Monday 8th April 2019. Those who provide evidence that they can meet our mandatory requirements will be invited to demonstrate/display to members of the Customer Services function. Meetings will be arranged with interested parties after 10th April 2019 and an agenda will be provided with invitations.
documents
- https://www.contractsfinder.service.gov.uk/Notice/55722fde-5bf4-47fe-8e6e-7d7ff14a9db5 , tenderNotice
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=384807463 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 Mar 2019 | Tender (tender) | · | 55722fde-5bf4-47fe-8e6e-7d7ff14a9db5-277975 |
more from Essex County Council
- EPP0199-R1 M&E Services · £808,863 · 18 May 2026
- EPP0218 EMS · £136,804 · 18 Mar 2026
- EPP0202 Security and Concierge Services · £723,020 · 18 Mar 2026
- E007PC HR Recruitment Advertising · £400,000 · 9 Jan 2026
- PL0115 Hazelmere Infant SEND Expansion · £548,298 · 2 Dec 2025
- Complex AWD Residential Framework reopening 2025 · £168,000,000 · 28 Oct 2025
- CO0321 End User Devices and Associated Services · £6,799,000 · 14 Aug 2025
- 1084 - Waste Site Staff PPE Provision · £220,000 · 19 Mar 2025
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- DHSC Future Health Commercial System (2026) · DHSC · £13,544,276
- GB-London: Diligent Entities Software · BIP SOLUTIONS LIMITED · £31,519
- Electoral Management Software (EMS) · Milton Keynes Council · £110,000
- UOW971 - Hyperconverged Server & Software Solution - AWARD · University Of Worcester
- NEXUS Software · Ipswich Borough Council · £36,000
- AT1900 - Financial Management System · Luton Council · £1,347,825
- Customer Services AI software · Ipswich Borough Council · £540,762
- G-Cloud 14 Call-Off Contract: Electronic Rostering System for Reablement · Cumberland Council · £805,600
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.