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British Museum Fundraising CRM

The Trustees of the British Museum Published 30 Sept 2024 Contracts Finder

key details

Value£500,000
Statusactive
Category (CPV) 48445000 +1 more
RegionLondon
Deadline4 Nov 2024
Procedureopen
OCIDocds-h6vhtk-049b1c

description

The British Museum is looking to replace its Fundraising CRM system. The CRM is critical tool for managing engagement with the Museum’s supporters and prospects, which includes its Membership base. The CRM acts as a central database for supporter/prospect information and supports the web-based sales channels for memberships and event tickets, thereby providing both internal and external facing components. The scope of the procurement includes: a) configuration of a new SaaS fundraising CRM to meet the British Museum’s requirements associated with philanthropy, corporate sponsorship, membership and events, b) migration of CRM data from the existing on premises solution to the new SaaS CRM c) ongoing support for the new fundraising CRM. The estimated contract value is based on maximum contract duration of six years (three year initial term with up to three further one year extensions) and assumptions relating to the number of records that will be stored in the CRM, and the number of unique users over that period so should be treated as indicative only.

documents

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notice history

4 notices published against this procurement.

PublishedTypeRegimeNotice
16 Sept 2024 Prior information notice (F01) Earlier regulations 029531-2024
16 Sept 2024 Tender (tender) · 6659f626-273f-4c60-acc1-de1c9afdc9cc-785511
30 Sept 2024 Contract notice (F02) Earlier regulations 031194-2024
30 Sept 2024 Tender (tender) · 8b51e781-6c7d-4b49-9cd4-7d0446fa6b14-789468

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