2024 - 1039 Former Tenancy Debt Collection Services

Citizen wishes to tender for the provision of Former Tenancy Debt Collection Services to ensure that we receive an excellent service, which represents value for money.

We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers.

It is estimated that we will forward approximately 200 cases for collection per annum (p.a.)

The estimated value of the Project is £14,000 per annum (p.a.), and £28,000 over the duration of the agreement.

This estimate is dependent on the collection success rate.

The contract will be let for a duration of 2 years (24 months) with an option to extend by a further 2 years (24 months), subject to satisfactory performance against KPI's.

The issue of this ITT and Statement of Requirements, along with supporting documentation, marks the commencement of the ITT stage of the procurement process.

Additional information:

To express an interest in this project please follow the link below which will take you directly to Citizen`s E-Procurement Portal;

https://in-tendhost.co.uk/citizenhousing/aspx/Home

You will be required to register as a supplier if you have not already done so previously, and be logged in to be able to download the tender documents.

Is a Recurrent Procurement Type? : Yes