Domiciliary Care Service

Sandwell Metropolitan Borough Council wishes to appoint a number of organisations to the ASC084 Domiciliary Care Service to provide Domiciliary Care to eligible individuals living in Sandwell. It is anticipated that the Service will support approximately 20,000 to 25 000 hours of care per week. The amount of hours of care per week - may vary during the duration of the Contract.

The Service will provide a broad range of general personal care and support services to eligible adults (18 years old and over) aimed at enabling individuals to maintain and recover maximum independence, support their wellbeing, provide support to individuals who have recently left hospital and ultimately allow people to remain living in their own homes.

The Council intends to appoint up to 12 Providers to the Tier 1 List and an unlimited number of Providers to the Tier 2 List. All Providers will be appointed to deliver the Services across the Borough of Sandwell.

The initial maximum hourly rate of £15.16 for the service has been set by the Council which will be reviewed annually in April of each year. Where appropriate, rates will be increased using a Fee Rate Escalator. Details of the Fee Rate Escalator are contained in the Procurement Documents.

Providers will be required to provide a high quality service that aligns with the Council's vision for Adult Social Care and whilst participating in the further implementation of the personalisation agenda, giving citizens greater choice and control in this process.

The overarching Domiciliary Care Service Agreement will commence on 1st March 2022 for an initial period of 5 years with the option of extending for up to an additional 5 years.

Organisations can view the full tender documentation by registering on Sandwell's In-Tend Supplier Portal.

The Council will be using the In-Tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents. In Order to View and Submit a Tender, you will be required to 'Opt-In'.

Additional information: The Council will be using the In-Tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents. In Order to View and Submit a Tender, you will be required to 'Opt-In'.

For a Step by Step user guide to the Sandwell MBC In-Tend Supplier Portal please click on the `Guidance for Suppliers` section of the website.

All procurement responses must be carried out via the Sandwell MBC In-Tend Supplier Portal. If you require further assistance in respect of the system please contact the In-Tend support team on 0844 272 8810.

Tender Response Documents must be submitted no later than 17.00 hours on 21 October 2021

Is a Recurrent Procurement Type? : No