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PR2176 - Review of Guidance Documentation 2023

Parliamentary and Health Service Ombudsman Published 22 Dec 2022 Contracts Finder

key details

Statuscomplete
Category (CPV) 73210000
Deadline18 Jan 2023
Contract start1 Feb 2023
Contract end31 Mar 2023
Procedureopen
SME suitableYes
OCIDocds-b5fd17-7391528d-e1ac-43a7-ad75-1a2761328014

Award

SupplierValueDateStatus
YouGov plc £7,842 15 Feb 2023 active

description

PHSO have developed and published a range of public facing documents.

Collectively, these documents outline guidance and recommendations regarding what constitutes a good complaint handling experience for complainants, and also the standards to which PHSO should hold itself to.

Each of these have been in existence for a number of years.

We therefore want to undertake a review of these documents to assess their ongoing relevance and ensure their continuing efficacy.

documents

Documents are linked, not mirrored. They are served by the publishing authority and may require registration.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
1 Mar 2023 Award (award) · 0671b3d4-edcd-425d-bd1b-0a29c4f8a6d6-620102

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