WEBCHAT
key details
| Value | £90,000 |
|---|---|
| Status | active |
| Category (CPV) | 48000000 +1 more |
| Region | Yorkshire and the Humber |
| Deadline | 8 Jun 2015 |
| Contract start | 18 Sept 2015 |
| Contract end | 17 Sept 2018 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-6734f321-adc8-11e6-9901-0019b9f3037b |
description
West Yorkshire Combined Authority (WYCA) is responsible for the MetroLine contact centre. The contact centre provides public transport information over the phone, by email, social media and is currently undertaking a 6 month trial of live chat. WYCA is looking for an easy to use live chat solution, the aim to support customers using website www.wymetro.com.
Applicants should go to https://in-tendhost.co.uk/westyorkshireca/aspx/Home hover on 'Tenders' the select 'Current' and 'View Details'.
There is a registration process to complete after which applicants can access the documents.
The deadline for receipt of tenders is Monday 8th June 10:00am.
documents
- https://www.contractsfinder.service.gov.uk/Notice/7206c26c-15e1-4e68-a7b2-d47e956f8f81 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/32088b72-c55b-41d9-bf74-022dd1131fe1 , application/pdf
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 20 May 2015 | Tender (tender) | · | ocds-b5fd17-6734f321-adc8-11e6-9901-0019b9f3037b-65024-ca0074 |
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source
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