Providing a better service to the Freight and Road Haulage Industry
key details
| Value | £640,476 |
|---|---|
| Status | complete |
| Category (CPV) | 73000000 |
| Region | North East |
| Deadline | 23 Apr 2018 |
| Contract start | 5 Jun 2018 |
| Contract end | 4 Jun 2021 |
| SME suitable | No |
| OCID | ocds-b5fd17-65d9540b-073b-4c06-857d-18c2bab1afff |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Arup | £640,476 | 4 Jun 2018 | active |
description
Highways England is looking to set up a contract for the provision of a Technical Consultancy project, in support of their Customer Service Strategy and the Customer Service Strategic Plan, which sets out our key customer service improvement themes in the coming years, as we move in to the second Road Investment Strategy period, with customer service being the second imperative.
This commission will focus on one of fifteen improvement themes, all of which are driven by customer insight and describe our customer ambition for each.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Jun 2018 | Award (award) | · | 25e3d7a0-8bb1-4865-9649-3fb3cdd50abc-220482 |
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source
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