Measuring passenger awareness of the Rail Ombudsman
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £49,950 |
|---|---|
| Status | complete |
| Category (CPV) | 79310000 |
| Deadline | 24 Nov 2023 |
| Contract start | 11 Dec 2023 |
| Contract end | 29 Mar 2024 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-65baea52-0b0a-4707-8182-84962a90a065 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| SAVANTA GROUP LIMITED | £49,950 | 8 Dec 2023 | active |
description
ORR wishes to establish the levels of passenger awareness of the Rail Ombudsman amongst rail users in Great Britain, along with their perceptions of the value and utility of the service.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 11 Dec 2023 | Award (award) | · | b3e17e07-70fa-4f3f-a286-552a36ab6f35-705830 |
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source
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