gvtcx

Stakeholder Survey

OFFICE OF RAIL AND ROAD Published 6 Dec 2018 Contracts Finder

key details

Value£50,000
Statuscomplete
Category (CPV) 79311300
RegionLondon
Deadline20 Dec 2018
Contract start11 Jan 2019
Contract end29 Mar 2019
Procedureopen
SME suitableNo
OCIDocds-b5fd17-602837d0-9dcc-4336-a6f4-269fad6846ed

Award

SupplierValueDateStatus
COMMUNICATERESEARCH LIMITED £23,258 10 Jan 2019 active

description

We are aiming to conduct a comprehensive stakeholder survey in Q4 of FY18/19. All work, including reporting, must be completed by Friday 29 March. This tender also seeks options for potential additional targeted research, beyond and augmenting the main survey of stakeholder perceptions.

Objectives:

To provide insight-rich, segmented, intelligence on stakeholders' perceptions of ORR's performance, capability and remit. That intelligence should look at ORR's different functions and departments, as well as at a whole-organisation level.
Provide information to support our business planning, strategic communications and relationship management.
The survey must provide information that allows us to track changes in perception over time - i.e. against previous surveys - whilst also allowing us to understand perceptions on key issues and how those may have impacted on overall standing.
Previous iterations have included both quantitative and qualitative elements; we expect to continue with this mix, but wish to examine how we might generate additional insight from the qualitative elements.
Given changes in the industry and government landscape, we are also seeking to review our stakeholder sample, in terms of segmentation and contacts. This contract should support that process.
Intelligence should be actionable - enabling us to provide feedback to stakeholders and colleagues, thus supporting more effective external engagement and prioritisation of business. This project should also deliver an 'external' perspective, in the reporting, from the successful bidder on opportunities and challenges faced by the organisation.

Additional information: This procurement shall be conducted via the ORR Bravo Procurement Portal and all communications in relation to this tender exercise shall be conducted via Bravo.

documents

Documents are linked, not mirrored. They are served by the publishing authority and may require registration.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
24 Sept 2019 Award (award) · 3524a023-bf77-4c97-abc1-59cd97ee5774-315750

more from OFFICE OF RAIL AND ROAD

similar contracts awarded

Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.

source

Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.