Customer Relationship Management
key details
| Status | cancelled |
|---|---|
| Category (CPV) | 48445000 |
| Region | West Midlands |
| Deadline | 6 Sept 2021 |
| Contract start | 6 Dec 2021 |
| Contract end | 5 Dec 2024 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-563fe9af-9523-4b17-b89e-ccf9ae32f82f |
description
Ref: 5058
Requirement for the provision of a Customer Relationship Management (CRM) system including implementation and support. It is intended that the CRM system will be addressed by a single contract which will include provision and implementation of the CRM system along with support and maintenance once the system is in full operational use.
documents
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=39313&B=BLUELIGHT , Link
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/31727 , Link
- https://www.contractsfinder.service.gov.uk/Notice/5bc0ad98-97fb-4cb7-9c45-f03ba595c6a1 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/94ea9144-e9a7-495b-8cc9-4f659e693fe3 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 23 Aug 2021 | Tender cancelled (tenderCancellation) | · | 94ea9144-e9a7-495b-8cc9-4f659e693fe3-462609 |
more from Staffordshire Police
- 5754 - Provision of a Housing Support Service for Offenders - AWARD · £750,000 · 10 Apr 2025
- 5679 Provision of a Victim Gateway Service - AWARD · 20 Feb 2025
- Provision of a Navigator Service in Staffordshire and Stoke-on-Trent - AWARD · 29 Jan 2025
- 5784 - Total Facilities Management Services · 27 Jan 2025
- Replacement and Ongoing Servicing/Maintenance of Breathing Apparatus compressors for Staffordshire Fire and Rescue Service · £350,000 · 19 Dec 2024
- 5606 - Vehicle Salvage and Disposal · £2,000,000 · 13 Dec 2024
- 5754 - Provision of a Housing Support Service for Offenders · £750,000 · 19 Nov 2024
- Garage Outsource Solution · £5,000,000 · 9 Oct 2024
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- NCC1374 Contact Centre Telephony · Northumberland County Council · £382,118
- Customer Engagement Platform and Contact Centre as a Service · North Yorkshire Council · £7,500,000
- Customer Relationship Management System · HM Land Registry · £9,500,000
- Request for Proposals CRM, programmes and grant management system · Access - The Foundation for Social Investment · £120,000
- Contract award: FCDO Project Radius Licencing · Foreign Commonwealth and Development Office · £315,936
- Customer review service · National Savings & Investments · £180,000
- CRM - Replacement Contract · FCA · £32,027,381
- Managed Platform Service - Collections and Feedback · THE CAMBRIDGE HOUSING SOCIETY LIMITED · £68,210
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.