Customer Culture and Maturity 2025-2026
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £150,000 |
|---|---|
| Status | complete |
| Category (CPV) | 73200000 |
| Deadline | 11 Aug 2025 |
| Contract start | 12 Aug 2025 |
| Contract end | 31 Mar 2026 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-54e808d8-8828-4798-a6e3-829e1bcccc1b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| KPMG LLP | £150,000 | 11 Aug 2025 | active |
description
Technical consultancy to support the continuation of work to drive improvements to our customer-centricity and further enhance our people's capability and contribution to improving customer satisfaction.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 3 Sept 2025 | Award (award) | · | 6ca962a1-5254-43a7-9f3a-bee75e7537ad-861966 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.