Service Management Communications Tool
key details
| Value | £60,000 |
|---|---|
| Status | planned |
| Category (CPV) | 48000000 |
| Region | Yorkshire and the Humber |
| Contract start | 1 Feb 2018 |
| Contract end | 1 Feb 2020 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-549e5225-9ed4-4dba-abf9-3a9f0f662fc4 |
description
REQUEST FOR INFORMATION ONLY. The purpose of this Request for Information (RFI) is to determine the procurement approach for the services described below, and is not an Invitation to Tender.
NHS Digital is procuring a new communications application, capable of quickly disseminating information to targeted self-subscribed recipients across a number of mediums, including but not limited to email, SMS, webpage and mobile app. The tool would consolidate a number of current applications which underpin and support major IT services in live operation, including NHS Spine Core, CIS, e-RS, GPSoC services, HSCN, NHSmail and key Data & Integration services. Within the delivery timescale and scope of Paperless 2020, it will accordingly underpin all Paperless 2020 systems to be delivered into live operation and allow these systems to be fully supported.
NHS Digital requires more information in order to determine the scope and likely shape of the work, in order to formulate a comprehensive brief for suppliers. We are therefore conducting this market engagement exercise.
Please see the attached requirement document, which sets out a) the background to this work, and b) the system, and user requirements as currently envisioned.
Timescales are subject to change; however, the intention at present is to go to market in November 2017 in order to have a supplier in place by the end of March 2018.
Market Engagement Questions
- ROM costs
Please give an indication of estimated costs for this requirement, including:
| • | Costs for implementing and delivering the tool |
| • | Maintenance costs |
If applicable, please indicate the variation in costs between building a bespoke solution, providing one 'out of the box' or customising an existing tool.
- Bespoke/ready-made solution
Please comment on the suitability of your existing products to meet the attached requirements, in particular:
| • | Which elements of the requirement, if any, are specific to NHS Digital and differ from the needs of your existing customer base? |
| • | How much development would your existing products need to fit these requirements? |
| • | What would be the benefits, if any, of a bespoke solution? |
| • | If bespoke, what would the timescales for build be? |
| • | Please can you provide a brief indication against each requirement in the 'User Requirements' tab within in the attached document whether you can: |
| a) | Can meet the requirement |
| b) | Can meet the requirement but not in the timescales indicated in this RFI |
| c) | You cannot meet the requirement |
We are not asking for a detailed response, but a brief indication against each requirement.
| 3) | Suggestions for development, customisation and collaboration |
| • | Would you suggest any additional requirements/development/ future proofing which would add further value to our business? |
Providers who wish to express and interest in this RFI process should submit responses to procmail@nhs.net referencing HCON01042. RFI responses should be submitted by 15.00 on 8th November 2017.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 Oct 2017 | Planning (planning) | · | 496a1faf-2b3c-4934-8658-526a5d7a1383-178307 |
more from NHS Digital
- HSCN Migration Partner Services · £3,000,000 · 18 Apr 2019
- NHS Digtial - Cyber - CORS Team · 17 Oct 2018
- AppDynamics APM Pro Edition · £182,400 · 17 Nov 2017
- Citizen Space Subscription - Online Consultation Platform · £15,990 · 10 Nov 2017
- Funnelback Enterprise and Site Search - Contract Award · £75,000 · 7 Nov 2017
- Contact Centre Wallboard Solution · £36,404 · 27 Oct 2017
- Terminology Modelling Software · £109,897 · 27 Oct 2017
- Brand Development Services · £79,000 · 27 Oct 2017
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- DHSC Future Health Commercial System (2026) · DHSC · £13,544,276
- GB-London: Diligent Entities Software · BIP SOLUTIONS LIMITED · £31,519
- Electoral Management Software (EMS) · Milton Keynes Council · £110,000
- UOW971 - Hyperconverged Server & Software Solution - AWARD · University Of Worcester
- NEXUS Software · Ipswich Borough Council · £36,000
- AT1900 - Financial Management System · Luton Council · £1,347,825
- Customer Services AI software · Ipswich Borough Council · £540,762
- G-Cloud 14 Call-Off Contract: Electronic Rostering System for Reablement · Cumberland Council · £805,600
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.