In journey' Customer insight 2021
key details
| Value | £300,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79000000 |
| Deadline | 31 Mar 2021 |
| Contract start | 9 May 2021 |
| Contract end | 10 May 2021 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-528c0911-3aec-4150-8a9e-61b9643e4de2 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| IPSOS MORI UK LIMITED | £300,000 | 30 Mar 2021 | active |
description
The aim of the research is to design, undertake and report on 'in journey' customer insight to gain a customer perspective of major scheme roadworks on the strategic road network on an ongoing, monthly basis. The purpose of the research is to provide project teams with data and recommendations, that are used to drive improvements on individual schemes in order to increase customer satisfaction of roadworks
Additional information: Name of Framework
CCS RM6018
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 11 Jun 2021 | Award (award) | · | 414d4888-1d7b-4e93-b362-9d0057213ac8-443300 |
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source
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