Customer Experience Management system
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £200,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Deadline | 3 Nov 2025 |
| Contract start | 6 Dec 2025 |
| Contract end | 6 Dec 2029 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-4746b5e4-84c5-468e-ac8c-8f09088acdb8 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Jadu Creative Limited | £268,978 | 17 Nov 2025 | active |
description
Call off through a framework agreement for the council's customer experience management system. Contract term is for three years with an optional one year extension.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 7 Jan 2026 | Award (award) | · | 38367716-695b-40ac-8f05-20b9fa8bbe84-878289 |
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source
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