why do many public complaints that would be better directed to another organisation come to the GMC?
key details
| Value | £63,804 |
|---|---|
| Status | complete |
| Category (CPV) | 73000000 +5 more |
| Region | North West, London |
| Deadline | 1 Jan 2018 |
| Contract start | 20 Jul 2018 |
| Contract end | 31 May 2019 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-fc0f4080-5659-4f85-8064-96082211e29f |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Ice Creates Limited | £63,804 | 19 Jul 2018 | active |
description
The GMC has commissioned this research to understand the factors involved in patients and the public's decision to make a complaint to the GMC as opposed to, or in addition to, other organisations within the complaints landscape.
It may also help us to identify whether there may be complaints that should come to the GMC but currently don't (e.g. if certain groups tend to make less complaints).
The research will help us to identify any changes we need to make to our communications and/or signposting processes, and enable us to target our information effectively.
documents
- https://www.contractsfinder.service.gov.uk/Notice/a180ddd8-9a45-4c66-ae30-dfe50407cde4 , tenderNotice
- http://www.mytenders.co.uk/search/show/search_view.aspx?ID=JUN154710 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 14 Jun 2018 | Tender (tender) | · | a180ddd8-9a45-4c66-ae30-dfe50407cde4-222325 |
| 29 Oct 2018 | Award (award) | · | c096850a-8d5c-4a48-b4d9-ce11139a0823-249251 |
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source
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