RBBC - KR Customer Relationship Management Solution - AWARD
key details
| Status | complete |
|---|---|
| Category (CPV) | 48445000 +1 more |
| Region | South East |
| Deadline | 30 Dec 2016 |
| Contract start | 8 Mar 2017 |
| Contract end | 7 Mar 2020 |
| Procedure | open |
| SME suitable | No |
| OCID | ocds-b5fd17-457e9af5-368b-4beb-ba77-4a2a697432f3 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Firmstep Ltd | £96,540 | 8 Mar 2017 | active |
description
To meet our channel shift aspirations the Authority needs to implement a modern Customer Relationship Management solution (CRM) with a fully featured customer portal that will enable a 'single view of the customer' and integrate with existing Line of Business systems.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 8 Mar 2017 | Award (award) | · | 81a07179-2b10-4f23-af6e-b977769986b3-134326 |
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source
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