Soft FM Services

Cambridge University Hospitals NHS Foundation Trust (CUH), as the Contracting Authority, is tendering for Soft FM Services. The contract will be for 5 years, with an option for a maximum extension of up to 2 years thereafter, for the provision of a range of Soft FM services. This includes cleaning, catering and housekeeping services at sites across the Trust. This includes 10 satellite locations for cleaning services only. The service will also include the equipping of 3 additional satellite kitchens. The Trust reserves the right to review the scale and scope of the contract, and further reserves the right to add comparable services.

Services provided must be responsive to the Contracting Authority's requirements which will be based on the number of Patients and their associated needs stemming from the Trust's healthcare provision. The successful provider will need to be flexible in their approach to service delivery.

Currently there are approximately 1,200 patient beds, and 140,000 square meters of space requiring cleaning. Patients receive three meals per day; including breakfast, lunch and dinner.

Any refinements to the service required will not alter the character of the individual services described above.

Our strategic long term view is one of securing a single strategic contracted partner, replacing several contracts currently held, in order to secure improvements year-on-year in operational costs, and at the same time deliver our ambition of improvement to patient experience and quality of care. Full information on this will be provided in the tender documentation.