142 - Community Link Worker Evaluation

Wigan Borough CCG requires an external supplier to undertake an evaluation of the Community Link Worker service. The evaluation programme is expected to commence in January/ February 2016 and be delivered over a period of approximately 3-4 months. There is flexibility with regard to timescales, and we expect the supplier to work with the CCG and partners to determine the evaluation programme timetable and methodology.

1. The key objectives of the evaluation are as follows:

To understand the impacts of the Community Link Worker intervention on services users and their families. To understand the impact of the Community Link Worker service on general practice, acute settings, adult social care and voluntary & community organisations. To assess the extent to which the Community Link Worker service is delivering the anticipated benefits identified through the original business case. To describe and review referral pathways, criteria and service user characteristics in order to inform and shape the service model.

Additional information: Expressions of interest will be assessed against the bidder?s knowledge and understanding of the subject area, relevant experience and track record, proposed methodology & approach and value for money.

Expressions of interest in delivering the evaluation must be submitted to:

Claire Roberts

Assistant Director for Strategy & Collaboration

Claire.roberts@wiganboroughccg.nhs.uk

To arrive by no later than noon, 7th January 2016. No quote received after this time and date will be considered.

Service delivery within the Wigan Borough.