LGSS FM Maintenance contracts

The Authorities wish to appoint a framework in 4 lots, to provide Mechanical A Electrical (M&E) and Building Fabric Services, in both cases planned and reactive to the organisations across a variety of properties within the geographical boundaries of Cambridgeshire and Northamptonshire. The Councils are seeking to appoint contractors to provide building fabric and electrical and mechanical engineering maintenance services to their non-schools portfolio currently around 300 properties in each Council. This will require a 24 hour help desk facility and back-office administration capable of dealing with approximately 4 000 annual financial transactions in each Council. Properties may be added to, if other public sector partners buy into LGSS. However, the number of properties may reduce as Councils review their portfolios. The tender will be in 4 lots, covering: (1) Mechanical and Electrical Maintenance (M&E) Cambridgeshire, (2) Mechanical and Electrical Maintenance (M&E) Northamptonshire, (3) Buildings Maintenance (BM) Cambridgeshire, (4) Buildings Maintenance (BM) Northamptonshire. The Engineering contracts will contain all the requirements for ensuring that buildings comply with the appropriate legislation as well as reactive repairs. The Building contracts will deal with reactive repairs. The requirement is for contractors capable of providing the following key services: 1) Reactive maintenance to buildings timely and efficiently, including urgent responses within an hour, 2) Having the support staff in the form of a 24/7 help desk facility which can be viewed by the Client for progress monitoring and can link to the Client's help desk system, 3) Invoice management procedures to deliver a speedy turn around of Purchase Orders into accurate Invoices with the correct documentation within a month of carrying out the work, 4) Contract management capable of directing day-to-day issues and offering effective and cost-efficient solutions, 5) Capable of evaluating the work required resulting from reactive calls and providing quotations timely and efficiently. This framework will be let for a period of 3 years with an option for a further year's provision, making 4 years in total.