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ICT13144 Assisted Transport Services Booking and Scheduling solution

Transport for London Published 17 Jan 2023 Contracts Finder

key details

Value£3,600,000
Statuscomplete
Category (CPV) 72000000
Deadline4 May 2022
Contract start15 Dec 2022
Contract end14 Dec 2027
Procedureselective
SME suitableYes
OCIDocds-b5fd17-3a8c7aa6-fd54-4ab5-a756-cd87134c4765

Award

SupplierValueDateStatus
Via Technologies B.V Europe £2,307,950 4 Aug 2022 active

description

TfL's Dial-a-Ride (DaR) service is responsible for delivering a multi-occupancy door-to-door transportation service. The service is available to registered members living in London boroughs who are unable to access mainstream public transport.

DaR are seeking to replace the current booking and scheduling system that is in place. The new solution is required to support the aspirations of the Assisted Transport Services (ATS) Roadmap, which aims to bring together customer access to multiple ATS options (including non-TfL systems, funders and suppliers) onto a single platform, to enable ATS customers to self-service access the most appropriate form of transport and sources of funding to meet their travel needs, whether or not they are directly operated by TfL. TfL also seeks to exploit advancements in technology, to generate efficiencies whilst maintaining service quality. It's hoped a new solution will improve operational efficiencies within DaR but continue to satisfy customer needs.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
17 Jan 2023 Award (award) · eba395d5-84f0-449e-8e22-be61afd32fe4-605910

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