Interim IT Systems Programme Manager

Key Responsibilities & Skills for the role:

Reporting to the Fit for the Future (F3) Programme Director, as programme manager for the IT systems work-stream within the F3 programme, you will be accountable for delivering the intended programme business results within time and budget, scope and quality and tolerances. You will be responsible for managing and implementing all aspects of change through the lifecycle of the programme.

You will be responsible for regular and effective communication with the programme sponsor, programme director, IT systems project managers, and other key stakeholders to report progress, resolve issues and mitigate risks where necessary. You will be an experienced Programme Manager and you will also have skills in negotiation and change management.

You will be responsible for managing the IT systems work-stream to ensure that our IT projects deliver the future proof, agile, resilient services and systems that enable Ofwat to adapt to meet changing business demands and achieve its strategic goal of having the skills, experience, systems, processes and culture to support our strategy.

The key responsibilities are:

• Ensure that our new systems are properly implemented and embedded within the organisation.
• Manage the Unified Communications project, to roll out new mobile phones and removal of current telephony infrastructure.
• Manage stakeholder relationships to ensure delivery of the programme.
• Communicate at all levels (Written and Verbal), focusing on ensuring that programme board members and senior managers understand the current and planned future status of all programme activities.
• Create and maintain the IT workstream plan and other documentation in line with company standards.
• Manage the key interdependencies within the workstream and those external to the programme.
• Manage changes in direction, scope, costs and timing.
• Ensure risks, issues and assumptions are managed and escalated to the right level.
• Ensure benefits are tracked and realised, ensuring baseline information is captured.
• Manage the budget for the IT systems work-stream and ensure that the projects within the IT systems work-stream are properly resourced.
• Fully integrate into the programme team, working collaboratively to deliver the IT workstream and overall 13 programme benefits.
• Ensure good engagement and communication with the organisation at all times - understanding their business cycle and taking this into account when asking for engagement.
• Work at all times in line with our values and behaviours.

Other responsibilities include:

• Engagement with staff and stakeholders/preparing workshops and meetings and producing written materials and notes from them;
• As part of the role you will also assist with the planning for the Technology and Infrastructure (T&I) arm of the Compliance, Assurance and Improvement (CAM) programme. For this work, you will report to the Head of T&I rather than the F3 Programme Director.