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Speech and Text Analytics Framework

Thames Valley Police Published 17 Dec 2014 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£5,156,250
Statusactive
Category (CPV) 48000000 +1 more
RegionSouth East
Deadline14 Jan 2015
Contract start30 Jan 2015
Contract end29 Jan 2020
Procedureopen
SME suitableNo
OCIDocds-b5fd17-2cbeb292-adc8-11e6-9901-0019b9f3037b

description

The Framework opportunity is for the provision of a Speech and Text Analytics solution initially for Thames Valley Police and Hampshire Constabulary as a requirement under the Contact Management Programme. The solution will be used to provide the forces with a Speech and Text Analytics Software package that will enhance both forces Contact Centre functionality, and create a more efficient service. Also, as part of this contract, we will be looking for not just software delivery, but also implementation services, and ongoing support/management of the system.

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
17 Dec 2014 Tender (tender) · ocds-b5fd17-2cbeb292-adc8-11e6-9901-0019b9f3037b-59465-tvp-9r8k-thl6zb

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