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Enhanced Housing Management systems for Independent Living Schemes

Merlin Housing Society Published 18 Nov 2016 Contracts Finder

key details

Value£580,000
Statuscomplete
Category (CPV) 70333000
RegionSouth West
Deadline25 Feb 2015
Contract start6 Apr 2016
Contract end31 Mar 2021
SME suitableNo
OCIDocds-b5fd17-2c9a262c-adc9-11e6-9901-0019b9f3037b

Award

SupplierValueDateStatus
Alertacall Limited £580,000 11 Oct 2015 active

description

Enhanced Housing Management systems for Independent Living Schemes that ensure that residents have their housing needs met. The system must be proven to be housing benefit eligible. This is an absolute condition of this service and expressions of interest that do not meet this requirement will not be accepted.

The system will allow for the customer to:

  • Make daily contact to confirm their housing needs are being met and that there are no issues that need to be raised regarding their property;
  • Be confident about the effective escalation process;
  • Have an alternative device if they have no land-line;
  • Be able to receive pre recorded and/or emergency messages;
  • Be suitable for both Independent Living Schemes and General Needs properties.

The contract has been awarded for an intial three years with two optional extensions of 52 weeks each.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
18 Nov 2016 Award (award) · 2e2d0f29-7a1f-43b6-aa42-149474f0f8d4-84215

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source

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