Provision of Servicing and Maintenance of the Nurse Call System at Nottingham City Hospital

Nottingham University Hospitals NHS Trust (The Authority) requires a Supplier to maintain its nurse call systems to a high standard to minimise the potential for system failures, thereby reducing risks to patient care (The Services).

Although it is not a legal requirement to service the nurse call systems, regular maintenance is essential to reduce the risk of faults and system downtime, ensuring they function effectively when needed most.

The Services include, but are not limited to, full operational testing of the nurse call and real time location devices, confirming correct operation of:

• Staff base indicators
• Tone sounders
• Reassurance and other visual indicators
• Examination of power supply units and confirmation that batteries and charging equipment is in good working order (where installed).
• A visual inspection of over door lights, tone units and LCD indicators to verify that any occupancy changes have not affected system operation.
• Re-stock Patient Hand Unit User Instructions (If used).

The objective of the Services is to ensure the continuous operation of the nurse call systems, which are critical for patient safety and wellbeing at the Authority's Nottingham City Hospital site.