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SaaS Respond - Annual Licence, Support and Maintenance

City of Bradford Metropolitan District Council Published 27 Feb 2026 Find a Tender

key details

Statuscomplete
RegionYorkshire and the Humber
Proceduredirect
OCIDocds-h6vhtk-065e6d

Award

SupplierValueDateStatus
APTEAN LIMITED £84,942 27 Feb 2026 active

description

This direct award is made under Schedule 5, paragraph 7 of the Procurement Act 2023, allowing continuation of the Council's existing Respond case - management system. The system supports the logging and management of statutory and social care complaints across multiple services, and changing supplier would cause technical incompatibilities and disrupt essential complaint - handling functions.

notice history

3 notices published against this procurement.

PublishedTypeRegimeNotice
27 Feb 2026 Transparency notice (UK5) Procurement Act 2023 017973-2026
27 Feb 2026 Contract award (UK6) Procurement Act 2023 017984-2026
27 Feb 2026 Contract details (UK7) Procurement Act 2023 017989-2026

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source

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