SaaS Respond - Annual Licence, Support and Maintenance
key details
| Status | complete |
|---|---|
| Region | Yorkshire and the Humber |
| Procedure | direct |
| OCID | ocds-h6vhtk-065e6d |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| APTEAN LIMITED | £84,942 | 27 Feb 2026 | active |
description
This direct award is made under Schedule 5, paragraph 7 of the Procurement Act 2023, allowing continuation of the Council's existing Respond case - management system. The system supports the logging and management of statutory and social care complaints across multiple services, and changing supplier would cause technical incompatibilities and disrupt essential complaint - handling functions.
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 27 Feb 2026 | Transparency notice (UK5) | Procurement Act 2023 | 017973-2026 |
| 27 Feb 2026 | Contract award (UK6) | Procurement Act 2023 | 017984-2026 |
| 27 Feb 2026 | Contract details (UK7) | Procurement Act 2023 | 017989-2026 |
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source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.