Provision of Non-Emergency Patient Transport (NEPTS) for North West England

NHS Shared Business Services, acting as an agent for the following NHS Integrated Care Boards:

NHS Lancashire & South Cumbria ICB,

NHS Greater Manchester ICB,

NHS Cheshire and Merseyside ICB,

NHS North East and North Cumbria ICB, and

NHS Derby and Derbyshire ICB

Who will be launching a procurement for the Provision of Non-Emergency Patient Transport Services (NEPTS) across Lancashire, Greater Manchester, Cheshire, Merseyside, Cumbria and part of Derbyshire.

The scope of services will include:

• Planned Patient Transport: Routine transport for outpatient appointments.
• Unplanned Patient Transport: Transport for patient discharges and short-notice bookings.
• Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.

The contract opportunity will be structured into three LOTs, each covering specific geographical areas:

• LOT 1: Cheshire and Merseyside
• LOT 2: Greater Manchester (GM) and Derby and Derbyshire (Glossop Place)
• LOT 3: Lancashire & South Cumbria (L&SC) and North East & North Cumbria (North Cumbria Place)

The contracts awarded under each Lot will have an initial term of five years from expected Service Commencement date 01 April 2027 with an option to extend the initial term by a further three years to expire on 31 March 2035.