Dynamic Market for Non Emergency Patient Transport Services (NEPTS) Taxi Support Provision

East Midlands Ambulance Service NHS Trust (EMAS) intends to establish a Dynamic Market for the provision of Taxi Support Services to East Midlands Ambulance Service NHS Trust.

Whilst EMAS undertakes the vast majority of journeys via in-house team, there is a need for extra demand in the system to cover NEPTS journeys for the Trust. The intention is to setup a Dynamic Market with separate lots, for taxi providers providing necessary service within that area. This will include transporting of patients to and from hospital for routine appointments, short term adhoc journeys, and other journeys may be required.

The Dynamic Market is anticipated to begin from 01 April 2026 and run for 4 years until 31 March 2030, with suppliers being awarded into the following Lot Structure

• Lot 1 covers NEPTS LINCOLNSHIRE Region (area to which East Midlands Ambulance Service currently provides this services).
• Lot 2 covering NEPTS NORTHAMPTIONSHIRE region
• Lot 3 covering NEPTS DERBYSHIRE region

The establishment of the Dynamic Market is Stage 1 of the process, which will create the supplier list within each lot.

Stage 2 will see the Trust carry out a tender via the Competitive Flexible Procedure, against the suppliers in that lot at the time. This tender will be evaluated based on quality/technical, commercials and Social Value.

Conditions of Participation:

• This Dynamic market is for Taxis only that can serve the above regions, without any out of region charges.
• Out of Scope are taxi booking platforms, offering multitude of taxi companies due to the way that journeys are planned by NEPTS Teams.

Contracting authorities that can use this Dynamic Market:

• Establishing Party only (East Midlands Ambulance Service NHS Trust)