Preliminary Market Engagement Notice - Door Entry Systems - ID691

Trent & Dove Housing is seeking to engage a suitably qualified and experienced service provider to deliver the servicing, maintenance, and reactive repair of door entry and associated security systems across its housing stock.

The scope of this procurement includes the inspection, testing, planned preventative maintenance, and responsive repairs for the following equipment types:

Door entry and access control systems (audio/visual, single and multi-block)

Door closers and assisted opening systems

Automatic gates, barriers, and powered doors

Closed-circuit television (CCTV) systems

Warden call systems

Intruder alarm systems

Associated electrical and control components

The appointed service provider will be responsible for ensuring that all systems remain fully operational and compliant with current British Standards, statutory requirements, and Trent & Dove’s internal compliance framework.

The contract will support the continued safe and reliable operation of security and access systems within communal and residential areas, ensuring the protection of residents, visitors, and assets. Key outcomes include:

Maintaining 100% compliance with applicable standards and regulations

Providing timely, high-quality maintenance and repair services

Delivering value for money through efficient scheduling and digital reporting

Supporting Trent & Dove’s social value, sustainability, and community investment objectives

This procurement aims to secure a service partner capable of providing a customer-focused, resilient, and technically proficient service that underpins Trent & Dove’s mission to transform homes, lives, and neighbourhoods.