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A Framework Agreement for the Supply and Maintenance of Telecare Equipment

North Hertfordshire District Council Published 20 Jan 2026 Find a Tender
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£3,040,000 (£3,648,000 inc. VAT)
Statuscomplete
Category (CPV) 35121700 +5 more
RegionEast of England
Deadline26 Aug 2025
Procedureopen
SME suitableYes
OCIDocds-h6vhtk-056a27

Awards (7)

This procurement was awarded to 3 suppliers. Values shown are per-award; the notice total is £3,040,000.

SupplierValueDateStatus
CAREIUM UK LIMITED shared £1,840,000 22 Oct 2025 pending
CAREIUM UK LIMITED shared £1,040,000 22 Oct 2025 pending
CAREIUM UK LIMITED shared £160,000 22 Oct 2025 active
CHIPTECH INTERNATIONAL LIMITED shared £1,840,000 4 Nov 2025 active
CHIPTECH INTERNATIONAL LIMITED shared £1,040,000 22 Oct 2025 pending
CHIPTECH INTERNATIONAL LIMITED shared £160,000 22 Oct 2025 active
LEGRAND ELECTRIC LIMITED shared £1,840,000 22 Oct 2025 pending

description

North Hertfordshire District Council requires high quality assistive technology solutions to support people to establish, maintain or regain independence both in and away from their home setting, increasing successful early supported discharges from hospital, supporting people to maintain personal safety, to build confidence and to improve their physical and mental wellbeing.

North Hertfordshire District Council's Herts Careline service works in partnership with Hertfordshire County Council to supply, maintain and monitors alarms for over 9000 service users across Hertfordshire. Of these users, approximately 5000 sites have assistive technology to support users with complex needs. Additionally, 500 users utilise our away service, taking technology out of the home with them in Hertfordshire and beyond. On average, our team of technicians complete 150 new installations each month.

Herts Careline provides plug and play alarm kits to twenty (20) hospitals and professional services to support early discharge in Hertfordshire.

The Council intends to procure a multi-supplier Framework Agreement divided into three Lots. The Lots are defined as follows:

Lot 1: Solutions for Assistive Technologies Service at Home and Hospital Discharge

Lot 2: Solutions for Assistive Technologies Service Away from Home

Lot 3: Solutions for Assistive Technologies for Users with Complex Needs

documents

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notice history

5 notices published against this procurement.

PublishedTypeRegimeNotice
31 Jul 2025 Tender notice (UK4) Procurement Act 2023 044732-2025
24 Oct 2025 Contract award (UK6) Procurement Act 2023 068105-2025
24 Oct 2025 Contract award (UK6) Procurement Act 2023 068119-2025
5 Nov 2025 Contract award (UK6) Procurement Act 2023 071190-2025
20 Jan 2026 Contract details (UK7) Procurement Act 2023 005037-2026

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source

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