Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
key details
| Value | £400,000 (£480,000 inc. VAT) |
|---|---|
| Status | complete |
| Category (CPV) | 79315000 |
| Deadline | 9 Feb 2026 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-h6vhtk-0568b7 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| The Kings Fund | £395,000 | 6 May 2026 | pending |
description
By developing an understanding of user needs across the NHS, exploring feasible design options, and identifying constraints and dependencies, this project aims to design a national, holistic model for patient feedback across the NHS in England. The model will set out an overview of how the NHS collects, processes and disseminates feedback data that is purpose driven, cohesive, effective and designed to support improvement. In addition to the model design, the project will produce an implementation roadmap to support the transition from the current state to the future state.
documents
- https://www.find-tender.service.gov.uk/Notice/003565-2026 , tenderNotice
- https://www.find-tender.service.gov.uk/Notice/006011-2026 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
5 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 30 Jul 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 044094-2025 |
| 30 Jul 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 044137-2025 |
| 15 Jan 2026 | Tender notice (UK4) | Procurement Act 2023 | 003565-2026 |
| 23 Jan 2026 | Tender notice (UK4) | Procurement Act 2023 | 006011-2026 |
| 8 May 2026 | Contract award (UK6) | Procurement Act 2023 | 042678-2026 |
more from NHS England
- Coaching services for trainee doctors, dentists and pharmacists · £36,000 · 30 Jul 2026
- Exam Support Packages for EoE GP Registrars · £72,673 · 24 Jul 2026
- Refer a Patient - Adult ECMO 2026/27 · £99,362 · 23 Jul 2026
- Higher Specialist Scientist Training Programme (HSST) · £42,186,231 · 23 Jul 2026
- Imaging National Lecture Series · £400,000 · 22 Jul 2026
- NHS National Framework for Lenvatinib · £35,833,000 · 22 Jul 2026
- The Practice Education Facilitator role in Return to Practice · £20,000 · 22 Jul 2026
- Pharmacy Technician Clinical Skills Development · £300,000 · 22 Jul 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- 2026 Governance and Trusteeship Qualitative Research · The Pensions Regulator · £60,000
- Award of Consultation Analysis for Nephrops Fisheries Management Plans (MS-P-0488) · Scottish Government · £9,348
- Social Mobility and Dynamism Index · Social Mobility Commission · £70,000
- MH Act Code of Practice – Lived Experience Advisory Groups 2026 · Department of Health & Social Care · £383,500
- Award of Family Law consultation analysis · Scottish Government · £15,328
- Award of Future Advice Services Landscape Review · Scottish Government · £47,575
- Social Mobility Commission - Who are the long term welfare recipients and what prevents them from progressing socially and economically? · Social Mobility Commission · £50,000
- Award of Consultation Analysis – Restraint and Seclusion · Scottish Government · £12,951
source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.