National Framework Agreement for Audiology Patient Management Systems

An audiology patient management system creates an integrated platform for both appointment management and clinical processes such as audiometry and hearing aid fitting and is therefore integral to the provision of Audiology services at multiple clinical sites.

The objective of this framework is to provide Public Sector Organisations with a compliant route to contract for a specialist Audiology Patient Management System, along with all associated and support services.

The Audiology Patient Management System will be used by NHS Audiology departments and services, and related NHS services such as Ear Nose & Throat (ENT) departments. The System supports the ability to manage all aspects of daily patient flow and general departmental management. Ongoing software support and maintenance is also required, including for systems previously installed.

The purpose of this engagement notice is to invite suppliers to participate in preliminary market engagement with a view to developing the authority's requirements and preparing tender documents.