Supported Accommodation Service - Oak House Hostel

Cardiff Council is seeking to tender for a Supported Accommodation service for aimed at single individuals with Medium to High level of support needs. The tender will award the support aspect of service only.

The tender offers a contract duration of up to 7 years and an approximate annual budget of up to £ 355,324 subject to funding confirmation.

27. units of accommodation are required on no more than one site, ensuring that the facilities meet specific requirements for vulnerable clients. The preference is self-contained accommodation; sites with shared facilities or bed spaces or pods would be considered. A review would be carried out to ensure standards.

Clients may face challenges, requiring assistance in managing finances, understanding tenancy requirements, and accessing specialised services. Clients would require support with ensuring engagement and access to substance misuse services, mental health services and engagement with Probation services.

Each client will have a personalised housing support plan reviewed every 12 weeks set by staff. The plan would look to map the journey and secure move-on to permeant accommodation via the private rented sector or social housing.

The contractor will handle housing management agreements, set rents, and address anti-social behaviour, while all client allocations will be managed by Cardiff Council's Single Persons Gateway. Compliance with the Renting Homes (Wales) Act is mandatory.

The property must provide self-contained units where possible and include communal spaces for sessional work. It should be mixed-gender with provisions for disability access and pet-friendly policies.

The site(s) must be ready and available for immediate use at the point of awarding contract. While the Council has access to a site, there is no guarantee that a like for like building will be available for use.