NIBE & Heat Pump Service and Maintenance Contract
key details
| Status | planned |
|---|---|
| Category (CPV) | 42511110 +1 more |
| Region | North West, East of England, London, South East |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-h6vhtk-0524be |
description
The Contractor must provide:
- Planned Preventative Maintenance (PPM):
Full annual servicing of all NIBE and Heat Pump systems according to manufacturer specifications and industry best practices.
- Reactive Maintenance:
Emergency and non-emergency repairs, faults diagnosis, and first-time fix focus, within defined SLAs.
- Parts and Materials Management:
Supply and fit genuine or approved replacement parts with warranty.
- Asset Management and Reporting:
Maintain an up-to-date asset register including maintenance history, service outcomes, and lifecycle condition grading.
- Resident Engagement:
High standard of resident communication and support, including pre-appointment notifications and satisfaction follow-ups.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 23 May 2025 | Pipeline notice (UK1) | Procurement Act 2023 | 027031-2025 |
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source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.