Provision of an Income Management System & Associated Services
key details
| Value | £5,600,000 (£6,720,000 inc. VAT) |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Deadline | 20 Mar 2026 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-h6vhtk-051ec3 |
Awards (2)
This procurement was awarded to 1 suppliers. Values shown are per-award; the notice total is £5,600,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| ACCESS PAYSUITE LTD | £7,212,272 | 11 Jun 2026 | pending |
| not named | · | · | cancelled |
description
Leicester City Council (LCC) needs to replace its payment and income management software as the current contract expires in 2027. The system takes customer balances from various host systems and facilitates payments through a variety of channels. Transactional data is fed back to the host systems in addition to the main accounting system, currently Unit4 Business World. The current IMS software is cloud-hosted, and it is an LCC ICT policy to remain with a cloud-hosted solution. On-premises solutions will not be considered at this time. The Council wishes to appoint a single provider to enter into contract to supply, install and maintain the system for an initial term of two (2) years, with the option to extend the maintenance contract for a further two (2), plus two (2), plus two (2) + two (2) year(s) under the same terms and conditions. Extensions will be subject to satisfactory performance by the successful provider.
As demonstrated during the Pre-Market Engagement exercise, there are suppliers capable of delivering all required services without the need for lotting. It is therefore anticipated that this approach will enable more streamlined integration and simplified contract management.
documents
- https://www.find-tender.service.gov.uk/Notice/013616-2026 , tenderNotice
- https://www.find-tender.service.gov.uk/Notice/020629-2026 , tenderNotice
- https://www.find-tender.service.gov.uk/Notice/034724-2026 , tenderCancellationNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
7 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 22 May 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 025158-2025 |
| 27 Jan 2026 | Pipeline notice (UK1) | Procurement Act 2023 | 007172-2026 |
| 13 Feb 2026 | Tender notice (UK4) | Procurement Act 2023 | 013616-2026 |
| 6 Mar 2026 | Tender notice (UK4) | Procurement Act 2023 | 020629-2026 |
| 16 Apr 2026 | Procurement termination (UK12) | Procurement Act 2023 | 034724-2026 |
| 12 Jun 2026 | Transparency notice (UK5) | Procurement Act 2023 | 055929-2026 |
| 12 Jun 2026 | Contract award (UK6) | Procurement Act 2023 | 055935-2026 |
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source
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