Energy Comapny Customer Relation Management System (CRM)
key details
| Value | £60,000 (£72,000 inc. VAT) |
|---|---|
| Status | planning |
| Category (CPV) | 48781000 +2 more |
| Region | North East |
| OCID | ocds-h6vhtk-050591 |
description
Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additional 15,000 customers and ensure that key requirements for engagement with customers are achieved, GEC is looking to procure a scalable cloud-based Customer Relationship Management (CRM) system.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 22 Apr 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 016212-2025 |
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source
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