Advanced Metering Infrastructure for Non-Household Customers: AMI Smart Water Meters, Networks and Data services

Scottish Water is planning an accelerated, nationwide rollout of AMI smart metering for our <br/>non-household customers from 2026-2032, subject to final business case approval. This <br/>initiative follows a successful pilot with approximately 3,000 business customers in Inverness <br/>and Orkney.<br/><br/>The primary driver is to achieve a sustainable demand reduction of 80 million litres per day <br/>(80MLd) through a combination of customer and network side interventions.<br/>This programme will involve full replacement of the existing mechanical meter estate. It is <br/>planned that Implementation will be prioritised based on water deficit areas to maximise impact, <br/>with installations beginning early 2026.<br/><br/>This framework will support the nationwide rollout of AMI smart metering for our non-household <br/>customers, the scope of which includes:<br/>• Smart water meters for non-household customers<br/>• Supporting Headend systems <br/>• Communication networks<br/>• Overall service management and front-line support<br/><br/>Scottish Water will also require a Meter Data Management System (MDMS), which will be <br/>procured separately, but must integrate with the solution provided through this procurement.<br/>Installation services are not included in the scope of this procurement.<br/>It is expected that the successful Bidder will supply smart water meters, headend system/s and <br/>communication networks to fulfil the requirements of the rollout. Given Scotland’s diverse <br/>geography and challenging conditions, it is anticipated that a mixed network provision will be <br/>required to achieve maximum connectivity. Bidders will likely need to form a consortium of <br/>partners through subcontracting arrangements to deliver the full spectrum of solutions, but we <br/>will require a lead bidder.