Video Capability Services
key details
| Status | active |
|---|---|
| Category (CPV) | 48500000 |
| Region | North West, East Midlands, West Midlands, East of England, London |
| Deadline | 4 Jul 2024 |
| Procedure | selective |
| OCID | ocds-h6vhtk-046d96 |
description
Requests to participate:
Please send requests to participate in the PQQ for this tender to
olwyn.munjeri@cadentgas.com and harprit.kaurjohal@cadentgas.com.
You will then be asked for some details in order to be added to the PQQ event on our Ariba system to access the documents.
The PQQ will go live week commencing 17th June 2024 and will close on the same date as this notice. Requests to participate can be received up until the closing date of this notice.
Scope:
Cadent is now looking to deploy video capability tool across the entire business to drive innovation, minimize manual intervention where possible, enhance the customer experience and bring us closer to our customers.
The in-scope criteria for this requirement are:
| • | AI Capability. |
| • | API-based integration |
| • | Device agnostic ( e.g. Android/iOS) |
| • | Allow end user to upload video for viewing at a later time |
| • | Geolocation capability |
| • | Searchable file library |
| • | Work order ID tagging to the captured video |
| • | AI photo recognition |
The desired benefits derived from this tool should be:
| • | Real-time communications |
| • | Remote support |
| • | Site assurance |
| • | Knowledge capture |
| • | Customer self-service |
| • | Asynchronous video |
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 5 Jun 2024 | Utilities contract notice (F05) | Earlier regulations | 017421-2024 |
more from CADENT GAS LIMITED
- Research and Customer Engagement Framework · £4,500,000 · 26 Jan 2026
- Occupational Health and Wellbeing Tender · 10 Oct 2025
- Travel Management Services · £30,000,000 · 19 Aug 2025
- Cadent Gas Customer Contact Centre Tender · 30 Jul 2025
- Water Supply · £5,000,000 · 24 Jul 2025
- Business Strategy Services Framework · 1 May 2025
- Cadent Gas Pre-Printed Stationary Tender · 30 Apr 2025
- Telematics System - Request For Information (RFI) · 13 Jan 2025
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- 2026-029 Social Media Listening Tool · Ofgem · £128,640
- Enterprise social media management software Licences · THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE · £174,528
- MHRA Media Monitoring Services - CCS DPS RM6126 · Medicines and Healthcare Products Regulatory Agency · £150,000
- Social Media Monitoring and Listening Tool 2025/26 · NHS England · £68,000
- SYMCA Website Development Framework Agreement · South Yorkshire Mayoral Combined Authority · £600,000
- CONTENT MANAGEMENT SYSTEM - HOSTING, LICENSING, SUPPORT AND MAINTENANCE SERVICES · Coventry University
- Customer Services CRM System · Welland Procurement Unit · £257,665
- Media Monitoring Platform and services · Development Bank of Wales
source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.