Taxi Services Framework

NHS Lanarkshire Health Board, a statutory body constituted pursuant to the National Health Service (Scotland) Act 1978 (“the Board”), wishes to put in place a Framework Agreement for Taxi Services which will cover the movement of staff, patients (herein ‘passengers’) and urgent packages across the Health Board and further afield (“the Service”). A Specification detailing the mandatory requirements of the Board is provided in Appendix 1- Specification.

The framework duration will be three (3) years with an opportunity to review and extend the framework for a further 12 months with an optional 12 months thereafter.

The Framework Agreement will be split into three (3) geographical lots as follows:

Lot 1 – University Hospital Monklands and surrounding area

Lot 2 - University Hospital Wishaw and surrounding area

Lot 3 - University Hospital Hairmyres and surrounding area

It is envisaged that three (3) suppliers will be awarded to each lot on a ranked basis. There is no limit as to the number of lots tenderers can submit a bid for however tenderers must make it clear which lots they are bidding for within the SPD and quality/technical response document.

Call-offs from the Framework Agreement will be made by the Board making a booking request with the applicable supplier and said supplier duly accepting the booking and assigning a driver within the response time required as defined in Appendix 1 – Specification. Framework participants will be contacted in order of rank for the applicable area in which the service is required. In the instance where the 1st ranked framework participant cannot achieve the mandatory timescales, the Board will contact the 2nd ranked in respect of the applicable lot and so on until a job is confirmed for the required journey.