The Provision of Primary Medical Services at Charlotte Keel Medical Practice

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (BNSSG ICB) sought to commission Primary Medical Services (General Practice surgery) at Charlotte Keel Medical Centre (L81015) in Bristol.

The practice is situated in the Lawrence Hill ward of Bristol and is ethnically diverse; more than half of the population are BAME (59.6%). To support the diverse ethnicities the practice has interpreters, counsellors, and welfare benefits advisors accessible on site. The practice operates from a modern purpose-built health centre and is co-located with a community healthcare team as well as midwives, dentists, and the Citizens Advice Bureau.

The purposes of commissioning Primary Medical Services at Charlotte Keel Medical Centre are:

• Developing sustainable and resilient GP services, serving natural communities within strong PCNs alongside wider community services
• Addressing health inequalities to ensure health services are equitable, addressing the specific needs of our most deprived communities
• Delivering improved health and social care services to the people who need them most; the frail and elderly, children, pregnant women, and vulnerable people including those with mental health needs, learning difficulties, language barriers or drug and alcohol addiction
• Supporting people to stay well and promoting patient self-care
• Looking after people at home or in the community, helping to keep them out of hospital
• Ensuring those who go to hospital are able to go home faster with community support
• Continuing to modernise care and treatment, designing it around patients

The contract has been awarded to One Medicare T/A One Primary Care LLP. The total value of the contract including additional achievable income, is £18,643,823 for the initial eight year contract term, with a total estimated contract value of £23,304,779 including the two year extension, plus a non-recurrent mobilisation cost of £192,000. The initial eight year period will commence from 1st July 2023.

This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner(s).