Empowering Families Mentor Service

Southend-on-Sea City Council are gauging market interest in the Empowering Family Mentor service which, depending on provider interest and continued funding, would commence on 1st April 2023 for two years with an option to extend for a one further year. The maximum contract value is £83,983 per annum and there is likely to be TUPE transfer. Current staffing costs are roughly £60,000 per annum.

It is expected the provider will deliver Empowering Families Mentor Service using community volunteers to mentor vulnerable families, as part of a whole-family approach to facilitate change, improve wellbeing, build resilience and empower families.

The Council will require the successful provider to recruit, train and develop a number of specialist community volunteers to offer long term mentor support to vulnerable families. This will predominantly involve working with families where there is active involvement from children's social care and children are identified as Children in Need or with a Child Protection Plan.