WCC - Parking Services (Business Processing, People & Resources, Abandoned Vehicles & Vehicle Relocations)

Lot 1 Business Processing

The core scope and purpose of the Parking Services Business Processing Solutions Contract is to:

Deliver business processing solution for management of the kerbside

Provide the management of all statutory processes

Contact centre and management of all contacts

Management of all permits and permit processing

Management of suspensions processing

Camera enforcement processing

Payment processing

Lot 2 - People & Resources

The core scope and purpose of the People & Resources Contract is:

To provide a flexible pool of Marshals for deployment on for on and off-street locations.

To provide all support, vehicles, uniforms, base locations and stationery to successfully deliver the Marshal’s duties.

To increase parking compliance by enforcing Westminster City Council’s parking legislation and policies.

To help improve WCC’s air quality by educating drivers.

To install parking suspensions and return parking bays to service.

To carry out Site Inspections and report on parking related assets and abandoned vehicles.

Flexibility for on street and back-office functions to take on additional roles

Lot 3 - Abandoned Vehicles and Vehicle Relocations

The core scope and purpose of the contract is to.

Relocate in-correctly parked vehicles.

Relocate vehicles on instruction of WCC .

Provide relocation vehicles for other departments as and when required i.e. Events Team, Drainage and Horticultural team.

Remove abandoned vehicles, store and also dispose of them.