Supply of Second line STS Support Services
key details
| Status | complete |
|---|---|
| Category (CPV) | 72261000 |
| Region | North West |
| Procedure | limited |
| OCID | ocds-h6vhtk-031a6f |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Schneider Electrical Systems UK Limited | · | · | active |
description
United Utilities (UU) Strategic Telemetry System (STS) is a mission critical system deployed to enable the remote monitoring and control of UU assets from the ICC. UU's current install is Schneider's GeoSCADA system.
The scope of the agreement will be the support and maintenance of our STS. The agreement allows for a 24x7x365 incident coverage. UU will provide the first response with 2nd Line support being provided. The scope covers:
| • | Software Services - Bug fix and test |
| • | Service management |
| • | Incident management |
| • | Monitoring and support - Master System to enable remote diagnosis for chronic remote telemetry unit (RTU) failure. |
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Jan 2022 | Utilities periodic indicative (F04) | Earlier regulations | 001474-2022 |
| 23 Feb 2022 | Voluntary ex-ante transparency (F15) | Earlier regulations | 005075-2022 |
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source
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