Future Delivery of Car Park Management / Off Street Parking Enforcement and Penalty Charge Notice Processing Service to Council

Mid & East Antrim Borough Council is seeking expressions of interest and intends to carry out a market testing exercise in support of a potential new off street parking enforcement contract that will cover 27 town centre sites located throughout the Borough from 1 November 2022. These consist of 15 charged sites, (one of which is a multi-storey car park which utilises Pay on Foot, with the rest being surface sites utilising Pay & Display), along with 12 free sites that are enforced upon request.

The current enforcement provision (including back office support) is carried out by the Department for Infrastructure. The potential new enforcement contract is envisioned to cover all aspects of off street parking enforcement from the provision of Civil Enforcement Officers through to cash collection, including provision for cashless parking payments (payment for parking or permits by phone, internet or smart phone application), as well as first line notice processing, back office provision and all software and hardware provision.