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Supply of CRM Software and Configuration Services to Support Transformation of Student Acquisition

The University of Birmingham Published 8 Jul 2022 Find a Tender

key details

Statuscomplete
Category (CPV) 72000000 +1 more
RegionWest Midlands
Deadline9 Nov 2021
Procedureselective
OCIDocds-h6vhtk-02eb6a

Award

SupplierValueDateStatus
Crimson Limited · · active

description

UOB invites tenders for supply of CRM software and configuration services to support the transformation of the student acquisition process. The solution will replace technology used to support student attraction, application, and conversion activities across the entire education portfolio. At the heart of our ambition lies a desire to take full advantage of the latest marketing and process automation opportunities available within a modern CRM solution while also providing our staff and prospective students an efficient and effective user experience. Key areas of activity included within the scope include marketing, campaigns, events, stakeholder engagement, enquiry management, application processing and admissions. It is envisaged that the University will create an internal product team to work alongside the successful supplier to roll out and continually iterate upon an initial configuration of a solution that has the potential to become an institution wide CRM platform.

notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
13 Oct 2021 Contract notice (F02) Earlier regulations 025597-2021
8 Jul 2022 Contract award notice (F03) Earlier regulations 018704-2022

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source

Published on Find a Tender. Contact details for named individuals are not reproduced on this site.