Service Quality Auditing Regime (SQR)
key details
| Value | £2,500,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79212000 |
| Region | East of England, London |
| Deadline | 26 Jul 2021 |
| Procedure | selective |
| OCID | ocds-h6vhtk-02bfe2 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| not named | · | · | active |
description
The objective of the SQR is to identify an independent auditor who has the ability to conduct periodic assessments to audit our stations, people and fleet assets, and to ensure a continued level of high performance via ongoing audits and monitoring.
Previously there has not been a requirement of this type in place on GA. As such we require an initial start-up and ongoing inspection regime to be introduced across all stations and
trains that we operate, including of our colleagues and online presence.
As a major hub for our services, there is also a requirement for biannual inspections to be completed at Liverpool Street station despite it being operated by Network Rail.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 Jun 2021 | Utilities contract notice (F05) | Earlier regulations | 014447-2021 |
| 1 Feb 2022 | Utilities contract award (F06) | Earlier regulations | 002824-2022 |
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source
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