Telephony - Unified Communications and Contact Centre
key details
| Value | £449,701 |
|---|---|
| Status | complete |
| Category (CPV) | 32524000 |
| Region | North West |
| Deadline | 6 Apr 2021 |
| Contract start | 24 May 2021 |
| Contract end | 24 May 2024 |
| Procedure | open |
| SME suitable | No |
| OCID | ocds-b5fd17-32c1efa8-254f-4c74-a1ac-dd4fb2d59a71 |
Awards (2)
This procurement was awarded to 1 suppliers. Values shown are per-award; the notice total is £449,701.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Exponential-e Limited | £449,701 | 6 Apr 2021 | active |
| Exponential-e Limited | · | · | active |
description
Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology.
documents
- https://www.contractsfinder.service.gov.uk/Notice/5854a8e9-43cb-45ac-9ee9-58e70dcf08c8 , tenderNotice
- https://www.delta-esourcing.com/delta/buyers/select/viewListStatus.html?id=1042885217# , biddingDocuments
- https://www.delta-esourcing.com/tenders/UK-UK-Bootle:-Telecommunications-system./X368M7PP72 , tenderNotice
- https://www.find-tender.service.gov.uk/Notice/058017-2026 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
5 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 8 Jan 2021 | Contract notice (F02) | Earlier regulations | 000409-2021 |
| 11 Jan 2021 | Tender (tender) | · | 5854a8e9-43cb-45ac-9ee9-58e70dcf08c8-404937 |
| 24 May 2021 | Award (award) | · | 70694fcb-97a5-404f-bbce-6302f8c7db9b-438797 |
| 25 May 2021 | Contract award notice (F03) | Earlier regulations | 011562-2021 |
| 19 Jun 2026 | Tender notice (UK4) | Procurement Act 2023 | 058017-2026 |
more from Sovini Ltd
- HR and Payroll System · £275,957 · 13 Dec 2024
- GB-Bootle: Hosted Backup and Disaster Recovery Services · £271,778 · 11 Sept 2024
- GB-Liverpool: Legal Services - HR and Associated Services · £37,500 · 11 Sept 2024
- GB-Bootle: Leasing of Multi-Functional Devices 2024-2026 · £500,000 · 21 Nov 2023
- GB-Bootle: Provision of a Performance and Risk Management System · £500,000 · 30 Aug 2023
- GB-Bootle: Electronic Board Management Tool - Governance Software · £31,117 · 13 Mar 2023
- GB-Bootle: Microsoft SQL Licencing · £55,016 · 24 Jan 2023
- Mobile Device and Mobile Network Connectivity · £750,000 · 5 Jan 2023
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Provision of Contact Centre Solution · TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST · £226,800
- Provision of Contact Centre Software · TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST
- Smartnumbers Channels · British Transport Police · £108,115
- TECS Maintenance Service Plan (Analogue) · PROGRESS HOUSING GROUP LIMITED
- Analogue to Digital Works · PROGRESS HOUSING GROUP LIMITED
- Smartphone and Data Rental · HM Land Registry · £509,776
- Inbound Routing Platform · West Midlands Ambulance Service University NHS FT
- GB-Sheffield: Customer Experience Contact Centre · British Business Bank PLC · £92,940
source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.