Insight and Performance Programme - Performance Framework Resource

Performance Analysts will work with 15 business lines over 6 months to create strategically aligned performance frameworks using a hypothesis model. The Analysts will be required to work with stakeholders across DWP to identify and draw out strategic outcomes, programme level outcomes, relevant activities, successes, failures. From this the analysts will work with the business line to outline a suite of theoretical measures, the department can work towards collecting in order to manage activity and drive improved performance. The resulting performance frameworks will be passed to a KPI definition and data sourcing team for further refinement and scoping. The department has an established approach to performance frameworks developed specifically for this work which the analysts will be expected to use and iterate as the work progresses.

A good understanding of performance frameworks and KPI setting, experience of leading workshops and successfully engaging stakeholders including senior leaders will be essential skills.