North Northamptonshire Council Sheltered Housing Provision of Digital Alarm Stock

North Northamptonshire Council (NNC) is inviting Expressions of Interest (EOI) from potential suppliers for the delivery of digital alarms across the Council's Sheltered Housing. NNC are looking to put in place measures in order ensure our Sheltered Housing Alarm stock continues to work post the National switchover of phone lines from analogue to digital.

After reviewing options available, we have determined that the route we wish to take is upgrading our existing systems, as opposed to any form of Analogue adaptors.

We are also building an in-house team for alarm monitoring. Therefore, our future potential procurement will be split into two lots.

Lot 1 - Provision of Sheltered Housing (grouped living) alarms.

Lot 2 - Provision of digital tele-alarm monitoring software.

The aim of this pre-market engagement is to help us understand elements such as cost, and timescales for deployment, among other things.

Our Sheltered Housing units are split across two localities (Kettering and Corby). There are 10 sheltered housing schemes in the Kettering area, and 27 in Corby. There are circa 972 individual properties within these 37 combined schemes.

Each property holds a number of different systems including:

The supplier's equipment will be required to operate within both an urban and rural setting where the quality and level of internet connectivity may vary. Interoperability with peripherals from other manufacturers would be advantageous as we look at future phases of preventative care.

Suppliers' equipment will be required to use the following digital protocols SCAIP, TS50134-9, or BS8521-2 with devices being compatible and interoperable with the digital Alarm Receiving Centre (ARC) technology platform, which is yet to be confirmed.

We are progressing with the development of an in-house monitoring service and as such are looking at market options for the supply of a cloud-based monitoring software for our Community Alarm and Sheltered Housing users. This is why we are keen to understand compatibility with different Alarm Receiving Centre (ARC) platforms.

To submit your interest, please read the document attached to this notice and respond by answering the relevant questions.

Please send all correspondences to

procurement@northnorthants.gov.uk by 13th September 2024.