Customer Insight Consultant
key details
| Value | £41,500 |
|---|---|
| Status | complete |
| Category (CPV) | 79620000 |
| Region | South East |
| Deadline | 27 Sept 2021 |
| Contract start | 28 Sept 2021 |
| Contract end | 11 Jan 2022 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-e81960fa-3ca5-45a1-a5ea-d97dda39bcbb |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Global Resourcing Ltd | £41,500 | 27 Sept 2021 | active |
description
It is recommended that ahead of the permanent appointment of a customer insight manager to UKSR,an experienced customer insight consultant defines the scope and the requirement for the role to optimise the customer experience throughout the customer journey,over approximately three months with an identified budget allocation of £50,000.00 DAC Approval Reference Number: CP1710 Customer Insight Consultancy for UKSR -approved on the basis that the business is actually recruiting the full time customer insight manager at the moment. The form does not make that clear. There is no point in hiring an expensive consultant if there is no one to hand over the lessons learnt to. If that recruitment is not underway then approval is not given until it is started.Recruitment commenced on 28th September 2021.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 2 Nov 2021 | Award (award) | · | 10044842-1e41-4dd1-9c28-d3fae820cde7-481980 |
more from MCA - Maritime and Coastguard Agency
- Supply of Transit Custom Trail · £306,444 · 27 Jul 2026
- Supply of Transit 350 AWD · £170,072 · 27 Jul 2026
- Supply of Argo Conquests · £225,119 · 27 Jul 2026
- Supply of Can Am Traxter · £25,734 · 27 Jul 2026
- Microsoft Enterprise, Licensing and Associated Support · £5,310,666 · 24 Jul 2026
- Business Analyst C2P Programme · £79,346 · 24 Jul 2026
- Full-Stack Observability Platform IT Management Software (Solarwinds) · £639,477 · 24 Jul 2026
- Ivanti Neurons ITSM & ITAM Named & Concurrent Analyst Cloud Subscription · £44,574 · 24 Jul 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- CSP26704 - Workday Business Analyst · UK SHARED BUSINESS SERVICES LIMITED · £111,150
- Business Analyst C2P Programme · MCA - Maritime and Coastguard Agency · £79,346
- Contingent labour - CCG Assurance lead 2 · HM TREASURY · £72,000
- CSP26692 - Product Manager · UK SHARED BUSINESS SERVICES LIMITED · £116,964
- Supply of temporary teachers and agency staff · Leeds City Council
- CSP26331- RM6277 - Invoice Processor · UK SHARED BUSINESS SERVICES LIMITED · £8,532
- Temporary Legal Adviser - 2026 · OFFICE FOR STANDARDS IN EDUCATION, CHILDRENS SERVICES AND SKILLS · £98,341
- NAVTEX Project Manager · MCA - Maritime and Coastguard Agency · £51,200
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.