Hewlett Packard Enterprise (HPE) Consolidated Support and Maintenance Agreement

Title; Hewlett Packard Enterprise (HPE) Consolidated Support and Maintenance Agreement

Ref; SMBC 20001

Sandwell Metropolitan Borough Council currently has a consolidated support and maintenance agreement for its HP infrastructure directly with HPE - Hewlett Packard Enterprise. This agreement is due to expire on the 31st March 2020 and to maintain service provision, the Council is now inviting suitably qualified HPE resellers and agents to submit the annual renewal quotation for period 01.04.2020 to 31.03.2021. It is the Council's key requirement that the support and maintenance agreement is backed to HPE and that the Council can continue to raise incidents and service requests directly with HPE.

The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to` Opt-In`. Please be mindful that if you are cut and pasting your question responses onto the On-Line Questionnaire that you do so from a notepad document, this is due to the fact that some special characters are not accepted within the On-Line Questionnaire. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810.

Closing date: 18th February 2020 no later than 12.00noon.

Additional information: The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents.

In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to` Opt-In`. Please be mindful that if you are cut and pasting your question responses onto the On-Line Questionnaire that you do so from a notepad document, this is due to the fact that some special characters are not accepted within the On-Line Questionnaire. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810.

Closing date: 18th February 2020 no later than 12.00noon

Is a Recurrent Procurement Type? : No